Analytics

Monday, December 19, 2016

Is John Ruscillo doing his job?


So, for the second time in six months, John Ruscillo, Director of Housing at HRA informed me he would look into a complaint.  I am choosing not to wait the five months it took him to report back on the first complaint.  Although the first complaint, in my mind, was far worse and more violent; Mr. Ruscillo demonstrates his willingness to turn a blind eye when it comes to holding agencies accountable for the abuse inflicted upon clients.  Investigations, as he defines them, do not amount to anything more than opposing memos, for example, as seen below.


Complaint: (the gramattical errors in the e-mail are a result of writing in anger and limited time)

Email to Ruscillo



Response:   (seen for the first time on December 1, 2016)




As most of us know, there are two sides to every story and then there's the truth.  Sadly, Mr. Ruscillo never bothered to determine the validity of the complaint nor the blatant lies told by my assailant, Mr. Joseph Hayes.  If he had, the video from the foyer, even without sound, would have been proof positive for what actually happened.  

One would have to actually being willing to uphold the safeguards of the agency to do so.  Out of Mr.  Ruscillo's wheel house, maybe?  

The even more curious, is what will be the extinct of the unanswered "investigation?"

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